Privacy Policy
Last updated: 22 May, 2025

This Privacy Policy describes how Gudfast (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from gudfast.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes or can be associated with you.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Contact details including your name, address, phone number, and email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including your username, password, security questions and other information used for account security purposes.
• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services, such as Shopify.
• Our payment processors, who collect payment information to process your payment and fulfill your orders.
• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties may automatically collect information using tracking technologies such as pixels, web beacons, SDKs, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

• Providing Products and Services: To perform our contract with you, including order processing, account management, shipping, returns, and communications.
• Marketing and Advertising: To send promotional communications and tailor advertising.
• Security and Fraud Prevention: To detect and prevent fraudulent or malicious activity.
• Communicating with You and Service Improvement: For customer support and service enhancement.

Cookies

We use Cookies to operate and improve our Site and Services. See woocommerce Cookie Policy for more details.

You may set your browser to reject Cookies, but doing so may affect functionality.

How We Disclose Personal Information

We may share your personal information in the following circumstances:

• With vendors performing services on our behalf (e.g., IT, payment processing, fulfillment).
• With marketing partners to provide you with relevant ads.
• With your consent or at your direction.
• With our affiliates as needed to run our business.
• As required by law or to protect our rights or users.

Categories of disclosed personal information:

We do not use or disclose sensitive personal information for profiling or without your consent.

Third Party Websites and Links

Our Site may contain links to third-party sites. These sites are governed by their own policies, and we are not responsible for their privacy practices or content.

Children’s Data

The Services are not intended for children under 16. If we learn we have collected personal information from a child, we will delete it. Parents may contact us to request removal of their child’s data.

Security and Retention of Your Information

We use appropriate security measures but cannot guarantee 100% protection. Do not send sensitive information through unsecured channels.

We retain personal information as long as needed for the purposes described, including legal compliance and account maintenance.

Your Rights

Depending on your location, your rights may include:

• Access / Know
• Delete
• Correct
• Data Portability
• Restrict Processing
• Withdraw Consent
• Appeal decisions
• Manage communication preferences

To exercise any rights, contact us using the information below. We may verify your identity before responding. You may also appoint an authorized agent to act on your behalf.

We will not discriminate against you for exercising your rights.

Complaints

To file a complaint, contact us directly. If unresolved, you may contact your local data protection authority.

International Users

Your data may be stored and processed outside your country, including by third parties. If we transfer data internationally (e.g., from the EU), we rely on legal mechanisms like Standard Contractual Clauses.

Contact

If you have any questions or requests regarding this Privacy Policy or your data, contact us:

Email: help@gudfast.com
Phone: +91 9310874745
Address: Office No 868, Office Space, 8th Floor, Gaur City Mall, Greater Noida, Sector 4, Uttar Pradesh, 201318, India