Effective Date: 07 December 2024
Gudfast.com Cancellation Policy
At Gudfast.com, we understand that unforeseen circumstances can arise. This policy outlines the process for cancelling your order for a refurbished phone.
Unopened Orders:
- You have the right to cancel an unopened order anytime before it ships.
- To cancel, simply contact our customer service team by phone at +91 9310874745 or email at help@gudfast.com.
- Once confirmed, a full refund will be issued to your original payment method within 7 business days.
Opened Orders:
- Unfortunately, we cannot accept cancellations for opened orders.
- Since our phones are thoroughly tested before shipment, opening the packaging signifies your acceptance of the product.
- However, if you’re unhappy with your purchase, Gudfast offers a 5-days return policy. Please refer to our Return Policy for details.
Important Notes:
- We reserve the right to cancel orders in case of incorrect pricing or product availability issues. You will be notified promptly in such cases and receive a full refund.
- This policy applies to all orders placed on Gudfast.com.
Contact Us:
For any questions or concerns regarding order cancellation, please don’t hesitate to contact our customer service team. We’re happy to help!
- Phone: +91 9310874745
- Email: help@gudfast.com
We recommend reviewing our Return Policy for additional information on how to return unwanted items.