Effective Date: 07 December 2024

Gudfast.com Cancellation Policy

At Gudfast.com, we understand that unforeseen circumstances can arise. This policy outlines the process for cancelling your order for a refurbished phone.

Unopened Orders:

  • You have the right to cancel an unopened order anytime before it ships.
  • To cancel, simply contact our customer service team by phone at +91 9310874745 or email at [email protected].
  • Once confirmed, a full refund will be issued to your original payment method within 7 business days.

Opened Orders:

  • Unfortunately, we cannot accept cancellations for opened orders.
  • Since our phones are thoroughly tested before shipment, opening the packaging signifies your acceptance of the product.
  • However, if you’re unhappy with your purchase, Gudfast offers a 5-days return policy. Please refer to our Return Policy for details.

Important Notes:

  • We reserve the right to cancel orders in case of incorrect pricing or product availability issues. You will be notified promptly in such cases and receive a full refund.
  • This policy applies to all orders placed on Gudfast.com.

Contact Us:

For any questions or concerns regarding order cancellation, please don’t hesitate to contact our customer service team. We’re happy to help!

We recommend reviewing our Return Policy for additional information on how to return unwanted items.